At Decent Logistics Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal and freight-related information when you use our website or engage with our logistics services. By using our services, you agree to the practices described herein.
TABLE OF CONTENTS
1Information We Collect
Personal Information
When you use our services or contact us, we may collect: full name, email address, phone number, company name, billing and shipping addresses, and any other information you voluntarily provide.
Shipment & Freight Data
To provide logistics services, we collect shipment details including cargo type, weight, dimensions, origin, destination, customs documentation, and tracking information.
Technical Information
We automatically collect certain data when you visit our website: IP address, browser type, pages visited, time spent on site, and referral source through cookies and analytics tools.
2How We Use Your Information
We use the information we collect to: process and manage your freight shipments; communicate about orders, quotes, and service updates; provide real-time tracking and logistics support; comply with customs, legal, and regulatory requirements; improve our platform and service quality; send relevant logistics news and offers (you may opt out at any time).
4Data Security
We implement industry-standard security measures including SSL encryption, access controls, and secure server infrastructure to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6Data Retention
We retain your personal and shipment data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (typically 5-7 years for freight records), resolve disputes, and enforce agreements.
7Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate information; request deletion of your data (subject to legal requirements); withdraw consent for marketing communications; lodge a complaint with the relevant data protection authority.
8Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies independently.
9Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
10Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Decent Logistics Ltd, 123 Logistics Drive, Global City, GC 12345 | Email: info@decentlogistics.com | Phone: +1 (234) 567-890